Terms of Service
Welcome to regplatecheck.co.uk, owned and operated by Data reach Ltd (“we”, “our”, “us”). These Terms of Service (“Terms”) govern your access to and use of our website and services. By accessing or using this website, purchasing a Report, or interacting with our services, you confirm your acceptance of these Terms. If you do not agree with these Terms, you must cease using the website immediately.
1. Introduction
1.1 Purpose of the Website: The primary purpose of regplatecheck.co.uk is to offer vehicle information Reports based on the Registration Data provided by users. These Reports are delivered digitally and are intended to provide specific, accurate, and legally obtained information about vehicles. The Reports are informational only and are not a substitute for professional advice or inspection services.
1.2 Regplatecheck.co.uk: The website is operated by Data reach Ltd, a company legally registered in the UK. Our registered office address is
Data Reach Ltd
71-75, Shelton Street
Covent Garden
London
WC2H
General: contact@regplatecheck.co.uk
Business: business@regplatecheck.co.uk
1.3 Binding Agreement: These Terms serve as a legally binding agreement between you, the customer, and Data reach Ltd. By using our website, you affirm that you have read, understood, and agreed to these Terms. You must ensure you understand the implications of this agreement before proceeding with any purchase or usage.
1.4 Modifications to Terms: Data reach Ltd reserves the right to modify, amend, or update these Terms at any time. Any changes to the Terms will be posted on this page with an updated “Effective Date.” It is your responsibility to review these Terms periodically. Continued use of the website after modifications constitutes acceptance of the revised Terms.
2. Definitions
To ensure clarity, the following definitions apply throughout these Terms:
2.1 “Website”: Refers to regplatecheck.co.uk, including all pages, subdomains, services, and features hosted under the domain.
2.2 “Service”: Refers to all functionalities, offerings, and capabilities of the website, including but not limited to generating vehicle information Reports.
2.3 “Report”: A digital product delivered to the customer containing vehicle-related data compiled from third-party sources based on the Registration Data provided by the customer.
2.4 “Registration Data”: The vehicle registration number entered by the customer during the ordering process, which is used as the basis for generating a Report.
2.5 “Payment Processor”: Third-party services such as Stripe and PayPal, used to securely process payments for purchases made on the website.
2.6 “Customer”: Any individual, organisation, or entity accessing the website, purchasing services, or interacting with the content provided by Data reach Ltd.
2.7 “Prohibited Activities”: Any use of the website or its content that violates these Terms, infringes on our intellectual property, or contravenes applicable laws (see Section 10 for details).
3. Eligibility and Authorisation
3.1 Minimum Age Requirement: You must be at least 18 years old to use the website or purchase services. By agreeing to these Terms, you confirm that you meet this age requirement and possess the legal capacity to enter into a binding agreement.
3.2 Compliance with Laws: By using this website, you agree to comply with all local, national, and international laws and regulations applicable to your use of the services. It is your responsibility to ensure that using our website does not violate any laws in your jurisdiction.
3.3 Restrictions for Certain Users: We reserve the right to deny access to the website and services to users who:
Fail to meet eligibility requirements.
Have previously violated these Terms or engaged in prohibited activities.
Attempt to access the website from jurisdictions where the service is deemed unlawful.
3.4 Identity Verification: Data reach Ltd reserves the right to request additional information to verify your identity or payment details in cases of suspected fraud or misuse.
4. Service Description
4.1 Purpose and Nature of Reports: The Reports provided by regplatecheck.co.uk contain information about vehicles derived from Registration Data entered by the customer. This information is compiled from publicly available sources, third-party databases, and other legally obtained data.
4.2 Data Accuracy and Completeness: While we make every effort to provide accurate and up-to-date information, the Reports are based on third-party data sources that may contain inaccuracies, omissions, or outdated information. Data reach Ltd is not liable for any errors in the information provided.
4.3 Delivery Method: Reports are delivered exclusively in digital format to the email address provided by the customer during checkout. It is the customer’s responsibility to ensure that the email address entered is correct and accessible.
4.4 Usage Limitations: Reports are for informational purposes only. They are not intended to serve as official documentation, proof of ownership, or a substitute for a professional inspection. Customers must not rely solely on the Reports for legal, financial, or safety-related decisions.
5. Customer Responsibility
5.1 Accuracy of Registration Data: It is the sole responsibility of the customer to ensure the accuracy of the Registration Data entered during the order process.
5.2 Verification of Information: Before confirming payment, customers must double-check all inputted details, including the vehicle registration number and email address.
5.3 Consequences of Incorrect Input: Data reach Ltd is not liable for Reports generated based on incorrect or incomplete Registration Data provided by the customer. Refunds or replacements will not be issued for such errors.
5.4 Access to Email: Customers must provide an active and accessible email address. If the provided email address is incorrect or inaccessible, Data reach Ltd bears no responsibility for non-delivery.
5.5 Usage Compliance: Customers agree to use the Reports solely for personal purposes and in accordance with applicable laws. Any misuse or unauthorised redistribution of Reports may result in legal consequences.
6. Payment Terms
6.1 Accepted Payment Methods: Payments are processed securely through Stripe and PayPal, both of which adhere to industry-standard security protocols to protect customer information.
6.2 Pricing Transparency: All prices for Reports are displayed clearly on the website and are listed in GBP (£). Data Reach Ltd reserves the right to update pricing at any time without prior notice.
6.3 Payment Authorisation: By completing a purchase, you authorise Data Reach Ltd to charge your selected payment method for the full amount displayed at checkout.
6.4 Taxes and Fees: Customers are responsible for any applicable taxes, currency conversion fees, or international transaction fees imposed by their financial institution.
6.5 Payment Issues: If payment is declined or flagged for fraud, your order will not be processed, and no Report will be generated.
7. No Refund Policy
7.1 Finality of Purchases: All purchases are final. Data Reach Ltd enforces a strict no-refund policy for all Reports, regardless of circumstances.
7.2 Errors by the Customer: Refunds will not be issued for Reports generated using incorrect Registration Data or other customer errors.
7.3 Duplicate Transactions: Refunds will only be considered in cases of duplicate payments caused by technical issues. Customers must contact support within 7 days and provide proof of duplicate transactions.
7.4 Acknowledgement of Terms: By purchasing a Report, customers acknowledge and accept that refunds are not available under any circumstances.
8. Delivery of Reports
8.1 Email Delivery: Reports are delivered electronically to the email address provided during the checkout process. Delivery is typically automated and occurs shortly after payment confirmation.
8.2 Estimated Delivery Timeframe: Most Reports are delivered within 10-15 minutes. However, delivery times may vary due to high server demand, technical errors, or unforeseen circumstances.
8.3 Accuracy of Email Address: It is the customer’s sole responsibility to provide a valid, accurate, and accessible email address. Reports sent to an incorrect or inaccessible email address due to customer error will not be reissued or refunded.
8.4 Spam Filters and Inbox Issues: Customers are advised to check their spam or junk mail folders if a Report is not received in the expected timeframe. Data Reach Ltd is not liable for Reports blocked or delayed by spam filters, email server issues, or other technical problems beyond our control.
8.5 Technical Delivery Issues: If a customer does not receive their Report within a reasonable period, they must contact support at contact@regplatecheck.co.uk within 7 days of purchase. We will make reasonable efforts to assist with resending the Report, but no refunds will be issued in cases of non-receipt due to customer error.
8.6 Retention of Reports: Customers are encouraged to save their Reports upon receipt, as Data Reach Ltd does not guarantee indefinite access to previously purchased Reports.
9. Intellectual Property Rights
9.1 Ownership: All website content, including text, graphics, images, branding, software, and Reports, is the intellectual property of Data Reach Ltd or its licensed partners. Customers do not acquire ownership rights to any content or Reports provided by the website.
9.2 Limited Licence to Use: Customers are granted a limited, non-transferable, and non-exclusive licence to use Reports for personal, informational purposes only.
9.3 Prohibited Uses: Customers may not:
Reproduce, modify, distribute, or sell Reports.
Share Reports publicly or use them for commercial purposes without prior written consent.
Use Reports to infringe upon the rights of third parties.
9.4 Enforcement of Rights: Data Reach Ltd reserves the right to pursue legal action against unauthorised use, distribution, or reproduction of Reports or website content.
10. Prohibited Activities
10.1 Data Scraping and Automation: The use of automated tools, bots, or scripts to extract, scrape, or manipulate data from our website is strictly prohibited. Violators may face prosecution and civil penalties.
10.2 Hacking and Tampering: Any attempt to compromise the website’s security, modify its functionality, or interfere with its operations is strictly forbidden and will result in immediate legal action.
10.3 False Representations: Customers must not provide false, misleading, or fraudulent information when using the website or purchasing services.
10.4 Abuse of Services: Any misuse of the website, including unauthorised resale of Reports or data, will result in termination of access and potential legal consequences.
11. Data Privacy
11.1 Collection of Data: By using this website, customers agree to the collection of certain personal information, including but not limited to email addresses and payment details, in accordance with our Privacy Policy.
11.2 Use of Customer Data: Personal data collected is used solely for processing payments, generating Reports, and delivering services. Data Reach Ltd does not sell or share personal data with third parties, except as required to fulfil services or comply with legal obligations.
11.3 Security Measures: We implement industry-standard security measures to protect customer data. However, no system is entirely secure, and customers acknowledge the inherent risks of transmitting data online.
11.4 Third-Party Processors: Payments are processed through Stripe and PayPal. Customers should review the privacy policies of these third-party providers to understand how their data is handled.
12. Limitation of Liability
12.1 No Warranty: Data Reach Ltd provides its services “as is” and makes no guarantees regarding the accuracy, completeness, or reliability of Reports.
12.2 Exclusion of Liability: To the fullest extent permitted by law, Data Reach Ltd shall not be liable for:
Indirect, consequential, or incidental damages arising from the use of our services.
Errors or inaccuracies in Reports due to incorrect Registration Data or third-party data sources.
Losses resulting from technical issues, service interruptions, or non-delivery of Reports.
12.3 Customer Responsibility: Customers bear full responsibility for their use of the Reports and for verifying the suitability of the information provided.
13. Force Majeure
13.1 Definition: Data Reach Ltd is not responsible for delays, interruptions, or failures to perform services due to events beyond our reasonable control, including but not limited to natural disasters, acts of war, cyberattacks, or government actions.
13.2 Impact on Services: In the event of a force majeure, we will make reasonable efforts to restore services promptly but do not guarantee uninterrupted availability.
13.3 Customer Notification: If a force majeure event significantly affects our operations, we will notify customers via email or an announcement on the website.
14. Amendments to Terms
14.1 Right to Modify: Data Reach Ltd reserves the right to modify, update, or replace these Terms at any time.
14.2 Notification of Changes: Substantial changes to the Terms will be communicated via an update notice on the website. The updated Terms will take effect immediately upon posting unless stated otherwise.
14.3 Continued Use: By continuing to use the website after changes to the Terms, customers agree to be bound by the revised version.
15. Governing Law and Jurisdiction
15.1 Applicable Law: These Terms are governed by the laws of United Kingdom
15.2 Jurisdiction: Any disputes arising from or relating to these Terms or the services provided shall be subject to the exclusive jurisdiction of the courts located in United Kingdom.
15.3 Legal Compliance: Customers are responsible for ensuring that their use of the website and services complies with all applicable laws in their jurisdiction.
16. Dispute Resolution
16.1 Informal Dispute Resolution: Customers are encouraged to contact Data Reach Ltd at contact@regplatecheck.co.uk to resolve disputes amicably.
16.2 Arbitration Clause: If disputes cannot be resolved informally, they may be subject to binding arbitration under the rules of United Kingdom.
16.3 Exclusion of Class Actions: Disputes shall be resolved on an individual basis, and customers waive their right to participate in class or collective actions against Data Reach Ltd.
18. Customer Support
18.1 Support Channels: Customers may reach out to Reg Plate Check support via contact@regplatecheck.co.uk for assistance with technical issues, payment queries, or other concerns.
18.2 Response Time: We aim to respond to all customer inquiries within 48 hours, though delays may occur during peak periods.
18.3 Support Scope: Customer support is limited to issues directly related to the website, payment processing, and delivery of Reports.
19. Entire Agreement
19.1 Integration: These Terms, along with our Privacy Policy, constitute the entire agreement between Data Reach Ltd and the customer, superseding any prior agreements or representations.
19.2 Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full effect.
20. Contact Information
20.1 Contact our support team at: contact@regplatecheck.co.uk
20.2 Feedback: Customers are encouraged to provide feedback on our services to help us improve and meet their needs.