CONTACT US
We’re here for you, whether you need quick answers, detailed help understanding your report, or just want to talk things through. Choose your preferred way to reach out below.
Live Chat
Need urgent help with your report? Chat with us live for quick answers and real-time support.
Got a question or need help with your report? Send us an email, and we’ll get back to you with the answers you need.
Phone
Want to talk it through? Give us a call and chat with our friendly support team. We’re here to listen and help with your enquiries.
CONTACT FAQs
You can reach us through live chat, which is available Monday to Friday from 9 AM to 5 PM. Just click the chat icon on our website to start a conversation with one of our customer support representatives.
Alternatively, you can email us at contact@regplatecheck.co.uk or fill out our online contact form for assistance.
We strive to respond to all inquiries within 24 hours. However, depending on the volume of requests, it may take up to 3 working days for a complete response. We appreciate your understanding!
Our support team is available Monday to Friday, 8 AM to 6 PM. You can reach out via email at any time, and we will respond during business hours.
If you have questions regarding your report, please reach out to us via live chat or email.
Make sure to include your order number or vehicle registration number so we can assist you more effectively.
For general inquiries, live chat is the most efficient. For more complex or detailed issues, emailing us allows us to provide thorough responses to your query.
If you need urgent assistance or prefer a more personal approach, calling is the best option for you.
Absolutely! Our support team can help explain your vehicle check results and answer any related questions you may have.
Reach out via live chat, phone, or email for further assistance.
Yes, our support team can assist you with technical issues relating to your premium report.
Please describe the problem in detail when contacting us so we can provide the most effective solution and we will get back in touch with you as soon as possible.
First, check your spam or junk folder to see if has been misplaced by your mail provider.
If you still haven’t received it, contact us with your name and order details, and we’ll assist you further.
No, we do not offer refunds for incorrect registration entries. Please ensure all details are correct before making the payment.
If you believe there is an issue with your vehicle report, please contact us with your order number, and we will investigate immediately.
Yes! If you need a copy of a report you previously purchased, you can download a PDF copy by visiting RegPlateCheck.co.uk/my-orders and entering your order details.
No, reports are generated automatically based on the registration number entered at the time of purchase and cannot be changed afterward.
Contact us
We’re here for you, whether you need quick answers, detailed help understanding your report, or just want to talk things through. Choose your preferred way to reach out below.